There is a new Autodesk blog in the CAD Blogosphere Without a Net. Tom Stoeckel, global technical lead for AutoCAD product support will be the main host and joined by Tom Bradley, division manager for Autodesk product support, and Dan Scales, an AutoCAD product support specialist.
I have personally known Tom for many many years as both a coworker and friend back when he was a developer of the much beloved AutoCAD Express Tools and then later in AutoCAD core programming teams and now as the Global Technical Lead for AutoCAD Product Support. This blog should be one on your regular reading list and RSS feeds as well Tom has a Twitter account.
Tom is also a Mac user and I am sure interested in the Mac Survey I posted which has been hit by over 1000 people an hour beating up my poor little server today.
“The purpose of "Without a Net" is to provide the latest information on support issues, technical solutions, fixes, and tips for AutoCAD. This blog is not intended to replace the usual AutoCAD technical support, Knowledge Base, or Web Support; these are still your best avenue for getting quick resolution to your support issues. "Without a Net" is intended to supplement those sources by providing up-to-the-minute information on new issues and trends that we are seeing in AutoCAD product support. Followers of this blog may find a safety net, if you will, for support issues that are affecting them right now. We'll also toss in a few AutoCAD tips and tricks along the way.”