I am currently in Robert Green's CAD Management tips and tricks class. Currently Robert has a great talk about how to be able to be lazy and make things easy for training such as using Camtasia by TechSmith to create nice video tutorials.
At 3:30 I am on the CAD Mgr. Town Hall panel part 2 with Yoshi Honda.
Both of these sessions are on the 5th floor in Palazzo - O-P.