For Autodesk products there are knowledge base articles generated by our experts in Product Support. These Knowledge Base articles can provide you will helpful tips and troubleshoot known issues to help make using Autodesk products easier and more productive. Some product’s Knowledge Base articles are updated more frequently than others.
You can get the Knowledge Base at the Autodesk documentation web page or by Autodesk RSS feeds.
Here are some recent lists of articles:
- Startup switches for AutoCAD
- How to request Autodesk product media
- How to find the Serial Number and Product Key for your Autodesk product
- AutoCAD crashes when expanding the File menu
- AutoCAD requests to Autodesk servers blocked by proxy servers
- 2013 DWG file format change
Autodesk Revit Architecture Knowledge Base
- Revit 2011 or 2012 products crash when attempting to replace material render appearance
- 2012: Returning to the product's default user interface
- Location of Journal files
- An error has occurred while drawing the contents of this window
- 2011: Launch warning reads "Some features may not be fully supported by the video card and driver on this computer"
- 2011: Product hangs when creating or opening a project
Autodesk Inventor Knowledge Base
- Cannot install Inventor 2012 on a machine that has Inventor 2013 installed
- Autodesk Sync issues after installing a 2013 beta product
- 3DS Max problem in suite workflow
- Error 1905 when uninstalling Autodesk Design Review
- Language pack fails to uninstall
- Uninstalling Inventor
- Microsoft's "Fix it" uninstall utility
Autodesk 3ds Max Knowledge Base
- Export from Revit to 3ds Max loses coordinates
- 2010: Maps fail when Backburner submits files for rendering
- Scaling issues with RPC and other 3d data transferred from Revit into 3ds Max
- Program error on start-up using 16 or more CPU cores
- Hotfix for Turtle 2013 to address Attribute Editor issues on MAC
- 2011: Installing Hotfix 3 causes errors (blog)
- 2011. Using dockControl (blog)
- Backburner renders but will not write image files
- Maya 2010. Mental ray Satellite does not work
- How to render multiple files on Mac OS X using a batch script
- Backburner will not work on Windows 7 as a service
Check out the Autodesk discussion forums as many of the expert product users are in there and help each other in the community.
Secret Tip: OK it isn't really a secret just not well known. Each product has a Autodesk Product Feedback Form. You select the product and then in clear and concise detail explain your problem or feedback good & bad and it sends an email to most product managers and some on the product teams. Just let them know what they are doing right and should keep doing, suggestions, or issues.
You can also enroll in Autodesk Beta Programs and Autodesk Usability Studies to be on the cutting edge of shaping the future of Autodesk products.
Cheers,
Shaan